FAQ

How much liquid can your legging gusset hold?

Our "Resilient" leggings has been tested and its gusset can hold up to 15mL of fluid.

How do you wash your garments?

Wash inside out in cool water. Use mild detergent. Wash separately with dark colors. Do not tumble dry. Cool iron on reverse. Do not iron over decoration. Do not dry-clean. 

Do your products and gusset liners contain PFAS?

No. You can shop carefree knowing that we have worked with our manufacturer to make sure all of our products are PFAS free.

Can I wear these leggings without underwear?

The choice is yours! Our leggings are meant to help protect against leaks from urine, discharge and menstrual fluid. Depending on your needs, the leggings themselves may be enough or may be used as back up protection. Although our gusset material comes with an antimicrobial layer, we recommend changing after a workout to prevent bacterial growth.

What is your return policy?

If you are not happy with your purchase or wish to exchange sizing, you have 30 days from delivery date for a full refund or exchange as long as tags are still attached and the item is not damaged. Please note that once the sanitary strip is removed from our leggings we are not longer able to do any returns or exchanges for hygienic reasons. If the liner is removed the item is final sale. 

What are your shipping costs?

We currently ship within Canada and the US. We have a $12.00 flat rate shipping fee for all orders within Canada. US shipping rates are calculated at check out according to carrier fees. Customs and duties charges are the responsibility of the buyer and VIAA will not be held responsible for these fees. 

Please note the shipping fees on your original order are non-refundable. We also offer local pick up to Newfoundland customers at Vitality Wellness. 

If you have any other questions please email us at info@viaa-shop.com and we would be happy to help.